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SafeLife Assistant Privacy Policy

SafeLife Assistant Privacy Policy

Last Updated: April 26, 2025

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Introduction

Thank you for choosing SafeLife Assistant ("we," "our," or "SafeLife"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SafeLife Assistant mobile application ("App") during the TestFlight beta phase. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

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We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information Collection

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Types of Data Collected

Personal Data

When you register for and use SafeLife Assistant, we may collect the following personal information:

  • Email address

  • Password (encrypted)

  • Default data received from Apple App Store

  • Any user-generated information provided in prompts or conversations with the AI assistant

Non-Personal Data

We may also collect non-personal information that does not directly identify you, such as:

  • Device information (e.g., device model, operating system version)

  • Usage data (e.g., features used, time spent in the app)

  • Error logs and performance data

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Collection Methods

Information is collected:

  • When you create an account

  • Through your interactions with the App

  • Automatically through your device

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Use of Your Information

We may use the information we collect about you to:

  • Create and manage your account

  • Provide and maintain our App functionality

  • Respond to your inquiries and support requests

  • Improve the App based on feedback and usage patterns

  • Analyze usage patterns to enhance user experience

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We do not attempt to access or analyze individualized data contained in your prompts. We are working toward implementing systems that will prevent us from having any access to that data in the future.

Disclosure of Your Information

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We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

Third-Party Service Providers

  • AWS: We share user data with Amazon Web Services for LLM (Large Language Model) inference processing.

  • Mixpanel: We share usage data with Mixpanel for analytics purposes.

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Legal Requirements

If required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend our rights or property

  • Prevent or investigate possible wrongdoing in connection with the App

  • Protect the personal safety of users of the App or the public

  • Protect against legal liability

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Data Retention and Security

Data Retention

We retain chat data for 14 days to allow you to access previous conversations. After this period, the data is permanently deleted from our systems and is no longer accessible to you, SafeLife, or AWS.

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Security Measures

We use commercially reasonable security measures to protect your information:

  • Standard AWS and Amazon Bedrock security tools

  • OAuth authentication for secure sign-ins

  • Encryption of sensitive data

  • Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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User Rights

You have the right to:

  • Access the personal information we have about you

  • Correct inaccuracies in your personal information

  • Request the deletion of your personal information

To exercise these rights, please email support@safelife.ai. We will respond to your request within 7 business days.

Age Restrictions

This Application is not intended for children under 13 years of age. We do not knowingly collect personal identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

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Geographic Restrictions

The App is provided for use only by persons located in the United States. If you use the App outside of the United States, you do so on your own initiative and are responsible for compliance with local laws.

TestFlight-Specific Information

As a TestFlight beta tester, please be aware that:

  • The App is in a testing phase and may contain bugs or errors

  • We may collect additional diagnostic information about app crashes and performance

  • The terms of this Privacy Policy apply throughout the beta testing period

  • Apple may collect certain information as outlined in their TestFlight terms

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Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: SafeLife AI Email: support@safelife.ai

 

By using SafeLife Assistant, you acknowledge that you have read and understand this Privacy Policy.

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